Vizdum Support Dashboards

Call in All Actionable Data with Vizdum’s Interactive Support Dashboards

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support dashboards

Revolutionizing the Customer Support System

In order to ensure that the right numbers are hitting the internal and external support targets, it is imperative to have an effective means of monitoring support performance. The top priority of any business is its customer satisfaction and the main target is to bring in recurring and potential customers alike.

Customer support centers generally take in thousands of calls daily and run on high energy. Maintaining top standards of customer service without letting the environment get too stressful is essential for any business or call center service provider. In order to effectively run customer support, you need to be on top of your game and be completely in tune with the latest data and KPIs of the business. Team performances, customer service, call volume and call resolution rates are a few of the necessary metrics that need to be constantly noted. This is where Vizdum’s Support Dashboards come in handy!

WHY CHOOSE OUR SUPPORT DASHBOARDS?

Tap into An Integrated Platform

Vizdum assists you to efficiently deliver on your support promise to your customers. You no longer need an array of applications to track progress and note key performances. Now you can integrate all your essential online tools on a single platform and get all your required results in real time.

all in one support dashboards
bing ads dashboards

Track Progress As It Happens

Whether you want to measure service level or collect agent schedule, compare caller volume, note conversion rate in real time or check customer satisfaction level on the go – Vizdum empowers you to do all of this and more from the ease of your desktop as well as your mobile device.

Collect Real Data in Real Time

Now your team can easily share reports and KPI data with managers via their support dashboard by plugging in the necessary tools on a customizable system. All you have to do is just drag and drop widgets from a pre-defined set and modify them according to your requirements, saving time and cost. Connecting your Support Dashboard to a cloud-based service will allow you to receive automatic data updates, making the monitoring of day to day operations of the team hassle free.

sales and salesforce dashboard
support dashboards by Vizdum

Connect to a Data Driven Support System

Vizdum’s Support Dashboard aims at giving your team the necessary visibility to track essential information throughout the day in real time so that major and minor issues alike can be rapidly highlighted and dealt with as they unfold. You no longer have to spend hours on training sessions or spend money on additional applications to gain data insight, with support dashboards you can access files within minutes, create visually appealing reports and share them with important personals.

Vizdum has tons of other features including:

100% Cloud

Cloud-based SaaS designed to work from
firewalls and proxies.

Dashboard Templates

Create customized dashboards for the
services your use everyday.

Insight Mashups

Pull data from popular services like Google
and Facebook using pre-built widgets.

TV Mode

Automatically rotate one or more dashboards
for your big screen monitor.

We've Helped these Businesses Reach their Potential, Learn How We Can Help You


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Vizdum - The ultimate data visualization and analytics software

Greg Wenzel

DIRECTOR OF DIGITAL MEDIA & MARKETING @ GLOBEO

Vizdum is truly a one-stop analytics solution for us; it has allowed us to integrate multiple sources of data in one-place, we can track our ROI in real time and make decisions to optimize our campaigns.

Ryan Bukevicz

PRESIDENT, THE BEVO MEDIA EXCHANGE

Looking for an all-in one dashboard solution for Affiliate marketers, look no further! Vizdum’s focused integrations for Affiliate marketers are second to none.

Jamie Wedow

FOUNDER & CEO AT ALTRUA PARTNERS

With Vizdum, we’ve been able to understand data like never before. This helps us with our day-to-day activities and lets us make decisions backed with quantifiable data.

Steve Sam

Independent Online Marketer

The beauty of Vizdum is that it allows us to make decisions in real time. This helps us keep a check on every marketing dollar spent in real time!

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